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  • Norman Silv

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... Norman Silv

It is horrible when a manager ignores the needs of a guest and allows his personal ego to rule over logic, resulting in poor decisions.
We had a 6:30 reservation for 4 on Saturday evening. We were looking forward to eating there, we arrived promptly and ordered our food. The table we were seated at had a broken leg and kept rocking, spilling our drinks. We asked to be moved to an available table for 4 which was near ours. The staff tried but was unable to fix our table. The manager, Matt, said the other table was reserved for an 8:30 seating…1-1/2 hours later! Matt was unprofessional and ignored a simple solution. Rather than help the situation, we argued and then he asked us to leave. I have never, ever been treated like this.
STAY AWAY there are better options where the management actually cares

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